Introduction
The Playground is where you test your AI Assistant. Use it to check what your AI knows, how it responds, and how it uses the information in your training content, assistant configuration and abilities.
Finding the Playground
Go to AI HQ > Playground in the left-hand menu. You can also open it from the Assistants tab by clicking Playground.
Testing a Conversation
Click New Session.
Type a message in the box, such as "Hello."
Review your AI Assistant's reply and how the conversation flows.
Keep the conversation going to test the topics your clients ask about most.
Testing as Different Clients
Click Advanced to change the details of your test conversation:
Name: Change the name your AI Assistant uses for you.
Client Type: Test the conversation as a First-Timer or a Non-First-Timer. These conversations look different, and so do the offers your AI Assistant makes, so it's worth testing both.
Important: Always click Start New Session before you begin a new test. Otherwise, your AI Assistant may still have the previous conversation in mind.
Pro Tip: Any time you update your training content or assistant settings, test the change in the Playground before clients see it.
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