Submit Enhancement Overview
This feature lets you rate Hailee’s responses and suggest improvements. Your feedback helps train the AI to communicate more effectively with your clients.
1. How to Access the Feedback Form
The feedback prompt appears automatically after your Assistant sends a message.
2. Rating Hailee’s Response
Choose a Rating:
Nice Work!: Positive feedback .
Meh, do better...: Neutral/slightly negative feedback.
Terrible...: Strongly negative feedback.
3. Providing Detailed Feedback
Select a Reason:
Choose from dropdown options (e.g., “Inaccurate,” “Unhelpful,” “Too vague”).
Suggest Improvements:
Under “What should Hailee have said?”, type your ideal response.
Add Notes (Optional):
Include context, examples, or specific issues in Additional Notes.
5. Submitting Feedback
Cancel: Discard feedback and close the form.
Submit: Send your ratings and suggestions to the team.
Confirmation: A brief message (e.g., “Thanks! Feedback received”) will appear.
6. Troubleshooting
Can’t submit? Ensure all required fields (e.g., rating, reason) are filled.
Accidental rating? Click Change rating to revise your selection.
Form not appearing? Refresh the app or check your internet connection.