Business Insights for Fitness & Wellness
Get a high-level overview of your fitness or wellness business performance by tracking key metrics like sales, revenue, and client engagement within a customizable date range. This helps you make informed decisions and optimize your business operations.
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Key Metrics Overview
Gain insights into your business's overall performance with key data points related to revenue, memberships, prospects, and marketing.
Sales Funnel:
Track the customer journey, identifying key drop-off points to improve your sales conversion process.Prospect Trends:
Observe weekly acquisition patterns to optimize outreach and identify high-conversion periods.Class Utilization:
Track the percentage of filled class spots to assess resource usage and identify opportunities for class capacity optimization.Adjustable Date Range:
Flexibility to analyze your metrics for any time frame, providing both short-term and long-term insights into your business performance.
Qualified and Non Qualified Prospects
This dashboard allows you to filter metrics by qualified or non-qualified prospects.
Qualified Prospect:
Prospects who can be converted from a prospect to a member.
Non-qualified prospect :
Prospects using third-party services such as ClassPass or Blit Rewards etc..
Task and Messaging Dashboard
This dashboard helps you monitor your task management and communication efforts to assess productivity and outreach effectiveness.
Task Metrics:
Total Tasks: The total number of tasks generated by the system for AI and Staff.
Open Tasks: Tasks are past due or upcoming.
Completed Tasks: Tasks (both AI and staff) that have been completed.
Skipped Tasks: Tasks that were skipped within the system pass their due date.
Message Metrics:
Track usage of different communication channels, including SMS, email, and upcoming phone call tracking.
Performance Trends:
Get a weekly breakdown of completed tasks and messages sent to monitor outreach efficiency.Adjustable Date Range:
Analyze task and messaging data for specific periods to see trends and adjust strategies accordingly.
Prospects and Members Dashboard
This dashboard provides a comprehensive view of your sales pipeline, allowing you to track new prospects, evaluate their behavior, and optimize your marketing efforts.
Total Profiles:
A profile represents any individual who has interacted with the system, including prospects who later became members.New Profiles:
This includes both new prospects and new members created during that time frame.Total Prospects:
This reflects potential clients who have shown interest but have not yet become members.New Prospects:
Once a prospect becomes a member, they are no longer counted in this total.
Prospect Type Breakdown:
Categorizes prospects based on type (e.g., ClassPass, New Lead, Missed Sale) and displays the number of prospects in each category for the selected time frame.Referral Source Breakdown:
Shows the number of new prospects referred from different sources (e.g., Website, Mobile App, Local Facebook) within the selected date range.
Total Active Members:
The total number of active members.Member Gain:
The total number of new members acquired within a specific period.Member Churn:
The number of members who cancel or do not renew their membership within a specific period.Net Member Gain:
The total number of members gained minus the number of members lost (cancellations or expirations) during the same period.
By regularly reviewing these metrics, you can stay informed about your business's performance, identify opportunities for growth, and adjust your strategies to ensure continued success.